Onsite Support
From our location in Gibson City, we are able to
service numerous businesses in the Central
Illinois region. We provide fast and
courteous service for all of our supported
product lines. MCS Office Technologies
also offers support for third-party software and
for atypical products. Our service makes a
difference.
Key points Large service area
24-hour maximum response time
Certified, knowledgeable technicians
In-house warehouse of available products
Remote Support
Because your network needs to be fully
functional at all times, several of our
customers have benefited from our remote support
options. Using the Internet, we are able
to look at and make changes to servers and PCs - without
the need to be physically looking at the system.
Key points
Quicker response time
Reduction in overall costs with no travel
Software requires no configuration or firewall
settings
Increased uptime
Large service area
